Shipping & Returns

Returns Policy

You may return unused, as new items within 7 days of delivery. Cut to size rope and “Made to Order ” items may be excluded. However we will charge a 20% restocking fee and will not refund any Delivery Charges. It is up to you to pay the return shipping costs.

No credit will be given for used or damaged ropes.

Shipping

We Ship items to Australia only.

We do our very best to send items on day of purchase or next working morning.

Items that have FREE delivery in the title have FREE delivery.

Items with out Free delivery in the title are charged for shipping on a weight basis which varies for each state.

A Safe Drop Option is not available as we will need proof of delivery.

Large items.

Are shipped via transport companies & may be shipped direct from the manufacturers

warehouse. We have a NO return policy on these.

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